Posts Tagged ‘creativity in business’

Baroness Susan Greenfield, Creative Innovation 2012, Mind, Consciousness, Working Life and is 100 the New 70?

Saturday, November 24th, 2012

Baroness Susan Greenfield, renowned British scientist and broadcaster, will be a keynote speaker at Australia’s cutting edge Creative Innovation Conference in Melbourne this week. According to the Weekend Australian, the baroness has come to Australia especially for the conference, in partnership with Melbourne University’s Neuroscience Institute, and her work in mind and consciousness, and most recently how technology impacts on brain development, will provide a challenging and thought provoking perspective at the conference that has quickly become a leading forum in Australian and international thought leadership.

Susan Greenfield’s work encompasses neuroscience, psychology and philosophy, and her observations and enquiries have wide-ranging social, scientific and technological ramifications. Her research into consciousness and how it is affected by cognitive degenerating diseases like Alzheimer’s and Parkinson’s, leads to considerations about what consciousness is, and how society might be affected by longer and more productive lives if these diseases can be understood and conquered. Recently, she has been turning her attention to the possible effects of technology and social media on brain development, human culture and social functioning.

With increased understanding of, and defences against, aging diseases of the brain, the working life of human beings could well be extended, especially as science and medicine continue to increase human health and fitness, leading to longer life expectancy as well.

In the Weekend Australian article, in answer to the question, “Will 100 be the new 70?”, Greenfield says, “Yes, and the question then becomes: what are we going to do with the second 50 years of life? We should be re-thinking old age in positive ways, rather than just killing time with golf and Sudoko.”

So if 100 becomes the new 70, as a society we need to be ready to view age differently, and to find effective ways of maximizing and applying the wealth of knowledge and experience that will become a huge social resource if people can live longer and have a longer intellectually and physically useful and productive life. And this clearly has huge ramifications for how we view the workforce and think about our career spans and older workers and what they might and could provide. It has far-reaching effect for all of us.

This kind of thought-provoking research and discussion is the hallmark of the Creative Innovation Conference, now in it’s third year. The brain-child of Melbourne’s Tania de Jong, and sponsored by the Commonwealth Bank, the conference brings together intellectuals, business leaders and innovators from around the world and provides an opportunity to meet, challenge, think and envisage the way the future is shaped.

Creative Innovation 2012 will be held at the Sofitel in Melbourne from 28th – 30th November, where Baroness Greenfield will be joined by a host of international and local speakers including CSIRO’s Dr. Megan Clark, and UCLA strategist, Professor Richard Rumelt.

As it has before in it’s short and influential history, Creative Innovation 2012 promises to provide challenge, insight, debate and inspiration and we very glad to be a part of it.

 

You can read our Creativity Psych Report for the conference here, or on the conference websiteor find a summary in the Conference Program

 

Lynette Jensen

Lynette Jensen is a director and co-founder of Genesys Australia and is committed to helping people achieve work-life balance through good job fit. In addition to contributing to this blog, she also writes regularly for HR Daily Community and Dynamic Business Magazine. Her articles have been re-published in India & the United Kingdom.

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Search Engine Optimisation (SEO) & Why it Helps to Be Human

Saturday, August 18th, 2012

Here’s the good news:

Every organisation or individual can achieve a high rating on Google and the other search engines.

Here’s the other news:

You’ve got to be a good writer and like people, language and communication. You’ve got to work intelligently and consistently.

If the second point sounds like bad news to you, here’s why it is this way:

Whether on the Internet, in magazines and newspapers, in advertising, in literature, and for TV and movies, writing is about communication. Communication is about human beings sharing information with each other in order to understand and share experience. And you can’t understand if you don’t get what’s being communicated.

Though, like Coca-Cola’s and KFC’s secret recipes, Google’s algorithms are a bit mysterious, the secret to writing for the Internet is essentially no secret at all. Just write to communicate.

You would think that this would be advice that everyone would intuitively understand, but we all know that many businesses struggle with the simple concept. Very many organisational and business sites look impressive and slick, yet their copy and information feels cynical, wooden, trite, empty or ingenuine. That means that their audience will read a sentence, or a paragraph if they’re lucky, and leave the site.

Recently, an article in Harvard Business Review, by Kyle Wiens, explains why an understanding of language and good grammar is important for writing computer programming. Wiens says, “…programming should be easily understood by real human beings – not just computers”. Clearly, if an understanding of language matters for computer programming, it matters even more for writing for the Internet.

Human beings require that writing is engaging, authentic, sounds and feels honest, flows well and rings true. While there are different styles of writing and different contexts that call for different approaches, formats and tone, essentially, we read because we want to find out things. If we have to work too hard, we’ll stop and find something else. Good writing starts with engagement, whether its advertising copy, high literature, academic or scientific writing, or your Sunday magazine.

Search engines pick up key words and phrases, but they also pick up organic style. This means that if you work too hard to fit in key words or phrases, at the expense of real communication, you’ll lose both your human and your computer audience. Language and writing is about being and sounding genuine and authentic. Just as we can spot a con-man in real life, we’ll instantly stop reading copy that sounds contrived, cynical and self-serving.

Dale Carnegie taught us years ago in his famous self-help bible How to Win Friends and Influence People that to be effective communicators, we have to think about our audience and stop thinking about ourselves. So just because computer-based writing is a relatively new medium, we have no excuse.

This means don’t lecture, don’t be gratuitous or cynical and don’t think you can bully or brow beat your audience or clients into trying or buying your product or services. They are people like you are. You need to have something to say that’s worth saying, and that they want to hear. (Here’s an example of a recruitment website with simple artwork but effective, honest, straightforward writing). And don’t think it’s just luck or magic: there is a reason why some organisations or people have a high Google profile and some don’t, and it doesn’t just come down to how much money they spend.

There is not as much mystery to Search Engine Optimisation as you might think. Mostly, just learn to be a good writer. And how do you do that? Empathise with your audience, tell them what they want to know, have something worth saying and learn to be genuinely yourself.

Good writing is good writing – in any medium.

 

Lynette Jensen

Lynette Jensen is a director and co-founder of Genesys Australia and is committed to helping people achieve work-life balance through good job fit. In addition to contributing to this blog, she also writes regularly for HR Daily Community and Dynamic Business Magazine. Her articles have been re-published in India & the United Kingdom.

Please click on heading to leave a comment. More posts below.

Related posts:

Engagement & Empathy

Art Imitates Life, Life Imitates LinkedIn: Online Citizenship

Grass Roots Sales Tip: Body Shapers & David Jones

A Room With a View

* With thanks to Paul for inspiring this post

NB: We are an independent workplace psychology practice. All views expressed here are our own and are the opinions of Stephen Kohl & his associates, which do not necessarily reflect those of the publisher and developer of GeneSys assessments, Psytech International.

Human Resources & Innovation

Thursday, August 2nd, 2012

Innovation and Creativity articles dominate the July issue of HR Monthly, the official magazine of AHRI, Australia’s peak Human Resources body.

Like businesses and organisations the world over, who are increasingly recognising that innovation and creativity allow them to stay afloat and even get ahead of the game in a world changed by difficult and volatile global economic forces, HR Monthly asks how creative thinking and innovative practices are relevant and can be integrated into Human Resources.

Janine Mace begins her Switched On article with, “ It’s a war out there as companies battle to just keep up, let alone get ahead of the game … and innovation is increasingly being touted as essential for an organisation’s success.”

Mace interviewed innovation think-tank Hargraves Institute’s CEO Allan Ryan, Queensland University of Technology’s Dr. Judy Matthews, and Coca-Cola’s Derek O’Donnell to discover how they believe innovation is an essential ingredient in the success of all organisations, particularly those which will grow and flourish into the future. All three experts refer to studies and programs in place that identify the importance of innovation, and all believe that Human Resources has an important part to play in innovation.

Mace says, “Given the close ties between internal culture and innovation, it is unsurprising HR is viewed as a significant player in this area – both at the strategic and practical level.”

This understanding of the practical role HR can play in innovation is echoed in both By Design, in which Brad Howarth considers how organisations need to re-think the way they manage, engage with and develop their staff because “recession may just mean a new opportunity to rethink your workforce”, and in Core Values in which Jacqueline Blondell talks about creativity, innovation and good education with Apple’s co-founder, Steve Wozniak.

To some extent so far, Australia has been sheltered from the more severe effects of the Global Economic Crisis, but as time goes on, even in Australia the economy seems to be flat, and it’s clear that we need to play the long game. That means that permanent changes need to be made.

Individuals and organisations need to hone their creativity in order to survive, and apply it to innovation, adaptability, problem-solving, team-work and leadership. It’s about playing smart, being lean and mean, rolling with the punches and seeing and exploiting opportunities.

And as the world takes on inevitable on-going challenges, Human Resources not only can’t afford to ignore the importance of creativity and innovation, but has a crucial role to play in helping smooth the way.

Human Resources is about people, and people need to be adaptive to survive.  By understanding how to find staff who are creative, and recognising, understanding and developing the creativity styles of the people they already have, HR can play a leading part in going forward into a world of increased skill, adaptability and creative problem solving and understanding.

And organisational success.

Lynette Jensen

Lynette Jensen is a director and co-founder of Genesys Australia and is committed to helping people achieve work-life balance through good job fit. In addition to contributing to this blog, she also writes regularly for HR Daily Community and Dynamic Business Magazine. Her articles have been re-published in India & the United Kingdom.

Please click on the heading to leave a comment. More posts below.

Related posts:

The Secret Ingredient of Creativity

How to Spot an Original Thinker

Creative Innovation 2011 Conference

A Room With a View (Creativity in the Workplace)

NB: We are an independent workplace psychology practice. All views expressed here are our own and are the opinions of Stephen Kohl & his associates, which do not necessarily reflect those of the publisher and developer of GeneSys assessments, Psytech International.

The Secret Ingredient of Creativity for Profit & Productivity

Friday, July 13th, 2012

I’ve noticed, as I go around talking to organisations about diagnosing, understanding and harnessing their creativity to improve their business practices, that there is one crucial ingredient of creativity that most people don’t know about. This makes me think that idea Incubation might be the secret ingredient of innovation and problem solving.

Some people, like Steve Jobs, know the secret automatically, but you can learn to use it too.

What is Incubation, and how does it work?

Incubation is what we do when we stop thinking intensely and deliberately about something, and allow our brains and thoughts to flow. Incubation is the process of allowing yourself to think about things at an unconscious level, and using it results in “Eureka”, or “light-bulb” moments and break-through ideas.  All “creatives” know how it works, and they use it deliberately to help them solve problems, create innovations and exploit opportunities.

Incubation should be factored in to any problem solving process, whether it’s developing new products, improving teamwork, knowing how to lead effectively or generally adapting effectively and well to change. Incubation is the secret ingredient for staying ahead of the game.

So how can you make it work for you?

The process of creative problem solving requires a number of elements coming together, and all human beings have an inbuilt ability to do it.  When we use Incubation, whether deliberately or not, we allow ourselves to percolate ideas from deep inside, without directly thinking about them.

This process involves a change of scenery or activity. It explains why sometimes we have breakthrough ideas or find solutions in our sleep or when we are in the shower. By changing the way your thought patterns operate, you can allow your brain to “free-range” and this change allows your brain to see patterns, put pieces together and join the dots.

While some people know how to deliberately use Incubation, everyone can learn how to do it. You can learn how to deliberately factor in Incubation time to your personal or organisational processes. Companies like Google and Pixar are famous for using various Incubation techniques, like allowing free time for employees and having free-form work places that provide various activities like talking, playing sports and walking around the grounds, and they have reaped the rewards by becoming dominating players in their fields.

But you don’t need to invest in new buildings or huge organisational change. It’s easy to learn how to increase and exercise Incubation. There are a number of exercises you can do (and which we can help you with) or you can do it yourself. On a personal level, you can go for walks, do crossword puzzles, look at the sea, play a game of squash, or doodle. Any activity that takes your mind off the problem at hand and that allows your thoughts to either roam freely or be focussed on an entirely different activity will do the trick. On an organisational level, you can introduce the deliberate use of Incubation into your decision-making processes.

The key is to understand that Incubation is crucial and necessary to the creativity process, and that with a small investment in time, and learning to understand how it works, you can maximise the production of all innovative solutions.

Working creatively and smart maximises individual and organisational out-put, productivity, ideas and innovation, problem solving, time management and ultimately financial and every other sort of profit.

Make Incubation your friend, and put it to good use.

 

To her surprise, she found the great detective, engaged in building card houses. 

“It is not, Mademoiselle, that I have become childish in my old age. No. But the building of card houses, I have always found it most stimulating to the mind.”

Hercule Poirot, Three Act Tragedy by Agatha Christie

 

Lynette Jensen

Lynette Jensen is a director and co-founder of Genesys Australia and is committed to helping people achieve work-life balance through good job fit. In addition to contributing to this blog, she also writes regularly for HR Daily Community and Dynamic Business Magazine. Her articles have been re-published in India & the United Kingdom.

Please click on the heading to leave a comment

Related posts:

Creativity in the Workplace

How to Spot an Original Thinker

Why IBM found Creativity = Business Success

Creativity: The Essence of Being Australian

NB: We are an independent workplace psychology practice. All views expressed here are our own and are the opinions of Stephen Kohl & his associates, which do not necessarily reflect those of the publisher and developer of GeneSys assessments, Psytech International.

Why IBM Found Creativity = Business Success

Tuesday, November 1st, 2011

In 2010, IBM published the Global Survey of CEOs 2010 and found that,

“More than rigour, management, discipline, integrity or even vision – successfully navigating an increasingly complex world will require creativity”.

IBM and the more than 1500 CEOs they interviewed from 60 different countries are not alone are in this view. Ernst & Young in their Connecting Innovation to Profit Report, 2010 said,

“The ability to manage, organise, cultivate and nurture creative thinking is directly linked to growth and achievement.”

Why is creativity so important?

Creativity underpins everything we do. It’s hard-wired into our DNA. We can’t help but be creative. Creativity is the ability to solve problems and exploit opportunities. It’s what got us out of the caves and experimenting and discovering. As a species, we have an insatiable desire to make new things, to see what we can do with what we’ve got, to invent and discover, to play with ideas and to see if we can push things to the limit.

Creativity is the raw material of innovation, or in other words, innovation is creativity put into action.

This means that to change and adapt, to invent and develop, to find solutions, to lead well, to get and stay ahead of the pack, to grow and flourish and ultimately to succeed financially, we need creativity. And it follows that the individuals and organisations who can harness their creativity the most will do the best, especially in the post GFC world of constant rapid change.

Creativity applies to everyone.

It’s a myth that only some people are creative, like artists or designers, or that creativity applies to the arts and innovation applies to science or engineering.

We believe and perpetuate these myths to our individual and organisational peril. Everyone left alone on a dessert island would display creativity because they would find that necessity is the mother of invention. They’d look for food, build shelter, cloth themselves in ways they might never have thought of before in order to survive.  They’d use their natural, innate creativity.

Why not get as smart as we can and learn to harness our creativity in business?

During the GFC, in our workplace psychology practice, we noticed that the old ways of doing business, finding staff and operating organisations were fast becoming less relevant. Organisations were “stripping fat”, and cutting back spending on things like recruitment and non-essential training, and looking for new and expedient and cost-effective ways of doing things, and expecting more value for the money they did spend. This attitude seems to have remained.

So we started researching products and theories that would help identify and develop the new imperative to think smart and to change and adapt.

Earlier this year, we discovered that from research at Manchester Business School, a new tool for the workplace had just been developed that identified underlying creativity. If you could assess creativity, and work out in what ways individuals were creative and how they applied their innate creativity, then you could use this information to understand, develop and train individuals and organisations to apply creativity more effectively. Impressively simple idea!

It was what we were looking for, and we knew it was what was so widely needed in the world of business and organisations.

So, we have just launched the new me2 Creativity Diagnostic Tool after a three-month Australian validity study in which we assessed hundreds of people from across the country from many different areas and levels of the workplace. The more we trialled it, the more accuracy we saw, and as a psychology practice, the data really impressed us. Having been used in 41 countries by over 3,500 people so far, it is showing no bias for age, ethnicity or language and the research suggests it is predicting 86% variance for creativity compared to the 3-14% that other tools like Myers-Briggs (MBTI), the Big Five and Hogan Development Survey predict.

The me2 Diagnostic Tool by E-METRIXX is based on years of solid research and development into the psychology of creativity by Dr. Mark Batey and the Psychometrics at Work Research Group from Manchester University. We like it because of the credible research, because it works so well and because it is extremely user friendly.

One of our clients described it the other day as “the sexiest new HR tool” and I think he’s right. It’s very exciting, and also quite humbling, to know that you are introducing a new way of understanding and doing things into the workplace.

Can everyone be creative? You bet!

What has creativity got to do with business? Everything! It underpins innovation, problem-solving, team work and leadership and has unlimited potential to apply to profit as well.

Lynette Jensen

Lynette Jensen is a director and co-founder of Genesys Australia and is committed to helping people achieve work-life balance through good job fit. In addition to contributing to this blog, she also writes regularly for HR Daily Community and Dynamic Business Magazine. Her articles have been re-published in India & the United Kingdom.

Please click on heading to leave a comment. More posts below.

* We were asked to conduct a study on creativity using the me2 Creativity Diagnostic for the forthcoming Creative Innovation 2011 Conference in Melbourne featuring Edward De Bono & sponsored by ANZ, the Financial Review & Business Review Weekly. The report will be published in the conference program and is available on the conference website

NB: We are an independent workplace psychology practice. All views expressed here are our own and are the opinions of Stephen Kohl & his associates, which do not necessarily reflect those of the publisher and developer of GeneSys assessments, Psytech International.